Privacy Policy

Privacy Policy

BIBI SAKALIEVA  respects your privacy. This policy explains what personal data we collect, how we use it, and your rights.

What we collect

When you place an order, contact us, or subscribe, we may collect:

  • Name, email address, phone number

  • Shipping and billing address

  • Order details and payment status (we do not store full card details)

  • Messages you send to us (contact forms, email, social media)

  • Technical data (IP address, browser/device, cookies)

How we use your data

We use your data to:

  • Process and deliver your orders

  • Provide customer support and respond to inquiries

  • Send order updates (transactional emails)

  • Improve our website and user experience

  • Comply with legal and tax obligations

Marketing

If you opt in, we may send emails about new drops and updates. You can unsubscribe at any time via the link in our emails.

Cookies

We use cookies to make the site work properly and to understand how it is used. You can control cookies through your browser settings.

Sharing your data

We share data only when necessary to run our business, for example with:

  • Payment providers

  • Shipping/carrier services

  • Website/analytics services (if enabled)

We never sell your personal data.

Data retention

We keep order-related data as required for accounting and legal purposes. Contact messages may be kept for customer service follow-up.

Your rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, and to request a copy of your data.

Contact

For privacy requests, contact: info@bibisakalieva.com