Shipping & Delivery

All pieces are made-to-order. Production begins after your order is confirmed.

Processing time

Made-to-order production time: 5–10 business days

Shipping times

Estimated delivery after dispatch:

• Bulgaria: 1-3 business days

• EU: 5-7 business days

• UK: 7-10 business days]

• USA / International: 10-14  business days

Delivery times are estimates and may vary during peak periods.

Shipping costs

Shipping costs are calculated at checkout based on your location and order value.
Complimentary shipping may apply to orders over €350 

Customs & duties

For destinations outside the EU, customs duties and taxes may apply. These charges are the customer’s responsibility.

Tracking

Once your order is shipped, you will receive a tracking link via email.

Address accuracy

Please ensure your shipping address and contact details are correct. We are not responsible for delays caused by incorrect information provided at checkout.

Questions

For shipping questions, contact: info@bibisakalieva.com